Last Updated on July 19, 2024
These terms and conditions (“Terms”) govern your use of the TRUXX App and its associated services (collectively, the “App”). Please read these Terms carefully before accessing or using the App. By accessing or using the App, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use the App.
To access certain features, you may need to create an account and provide accurate information (e.g., first and last name, phone number, email, and digital payment details). You are responsible for maintaining the confidentiality of your credentials and for all activities under your account. You agree to notify TRUXX App immediately of any unauthorized use or other security breach.
The App connects customers with truck drivers to facilitate transportation services and acts as an enabler of trade growth; any other use is prohibited. You agree not to engage in illegal, unauthorized, or prohibited activities. You are responsible for the nature of goods transported, and TRUXX TRANSPORTATION TECHNOLOGY LLC bears no legal responsibility for the nature of goods loaded using the App. TRUXX may suspend or terminate access without prior notice for violations of these Terms.
TRUXX App acts as a platform/marketplace to connect customers with drivers and is not obligated to provide transportation services directly unless a direct contract is established with TRUXX TRANSPORTATION TECHNOLOGY LLC. TRUXX does not guarantee availability or reliability of services provided by drivers; users should choose suitable truck sizes and exercise due diligence. TRUXX is not liable for any loss, damage, or harm arising from interactions or transactions between users.
Pricing is communicated through the App as a price range per trip (not a fixed rate) due to potential circumstances (e.g., traffic, fuel price variations, tolls) outside the App’s control. Customers are responsible for payment within the agreed range. TRUXX may collect payments on behalf of drivers and transfer funds after applicable taxes, fees, and commissions. Disputes should be resolved between customers and drivers; TRUXX may act as a mediator/facilitator.
All intellectual property rights (including trademarks, logos, and content) belong to TRUXX App and may not be used or reproduced without prior written consent. By submitting content to the App, you grant TRUXX a non-exclusive, royalty-free, worldwide license to use, display, reproduce, modify, and distribute such content for operating and promoting the App.
TRUXX App collects and processes personal information in accordance with its Privacy Policy. By using the App, you consent to the collection, use, and disclosure of your personal information as described therein.
TRUXX may modify, suspend, or terminate the App (or any part) at any time without prior notice. TRUXX may also modify these Terms at its discretion; changes are effective immediately upon posting. You are responsible for reviewing the Terms periodically.
These Terms are governed by the laws of the jurisdiction where TRUXX App is based. Disputes should first be addressed through amicable negotiations; if unresolved, they shall be submitted to the competent courts of that jurisdiction.
If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect.
If you have questions or concerns regarding these Terms or the TRUXX App, contact: admin@truxx.ae